Warranty policy

JK Boots' Limited Warranty

Our fault? We'll fix it! We at JK Boots take pride in our craftsmanship. Our boots stand up to the rigors of both work and play. We're so confident in the durability and quality of our boots that we offer a 12-month, no-nonsense limited warranty. If a defect rears its ugly head within 12 months of your boots being delivered to your door, we'll make it right! We at JK Boots will perform a repair to correct the problem or offer a warranty exchange if the issue cannot be fixed due to the nature of the defect.

IMPORTANT! Your warranty does not cover the following exclusions:

  • Excessive or abusive wear conditions
  • Sizing issues
  • Damage caused by chemicals/liquids
  • Non-JK Boots performed repair work or modifications
  • Failure to properly maintain your product (including poor cleaning and conditioning)
  • The continued use of a safety toe or metatarsal guard after the boot has sustained an impact in excess of the ASTM rating specifications.
  • Cosmetic imperfections

Need to submit a Warranty Claim?

Click Here to start the process!

Things You Should Know
  1. Allow 3 - 5 business days after submitting your claim for a response from our customer service department.
  2. We'll email you the next steps if your claim is deemed eligible under our terms and conditions
  3. Warranty repairs are a priority! We do our best to complete repairs and return your boots in a timely manner
  4. JK Boots is not responsible for any claims, affirmations, representations, or warranties regarding statements made by an agent, employee, or representative, not under our limited warranty's terms and conditions.
  5. JK Boots limited warranty is non-transferrable and only available to the original purchaser.

If you need more information or have questions about your issue's eligibility, please email or call us at (509) 487-0154.