Contact Us

We're here to help! 
 
Our team is here to assist you with any questions or concerns.
 
Ways to Reach Us
 
  1. Email Us
    • Please allow up to 2 business days for a reply.
  2. Call us @ 1 (509) 487 - 0154
    • Sales - Option #1 - Our retail and sales team members are available Monday through Saturday from 10 a.m. to 6 p.m. Pacific
    • Specific Retail Location - Option #2
    • Customer Service - Option #3
      • Our customer service team is available Monday through Friday from 8:00 a.m. to 4:00 p.m. Pacific
      • This is a voicemail-only line, so please leave your name, order number (if relevant), and reason for calling. A team member will call you back within 2 business days.
  3. Visit our Help Center
    • Explore answers to frequently asked questions, learn about our products, and find troubleshooting guides.
  4. We also have a chat feature; look for the Chat with Us bubble on the lower right of any page. A response may take several hours, and live agents are unavailable outside of customer service business hours.
  5. With Instagram or Facebook, you can send us direct messages!
  6. If you are in the area, you can visit us at one of our retail locations.